Booking Software Features For All Event Based Businesses
Booking & Scheduling
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Customer Communication
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Billing & Payments
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Support & Migration
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We only get paid when you get paid!!!
“We only eat what we kill.” The whole platform is built to enable you to sell more trips, keep more of your money, give your customers a better experience at a lower effective cost, and eliminate every reason to put off switching from the old way to a system that actually works for you.
Below is a list of many of the booking software features that we have. We’re always adding new ones, and we appreciate our customers providing us with the insights to make our system better.
*$1.50
Per Passenger, Per Trip
$0
Monthly Subscription
$0
Setup or Migration Fee
Always
Live US-Based Support
- Everything Included at $1.50/Passenger
- Booking & Scheduling
- Customer Communication
- Billing & Payments
- Support & Migration
- Fish Count System
- Whale Sighting Reports
- Review Management
- Booking Embeds
- Waitlist System
- Real-Time Manifest
- Check-In System
- Promo Codes & Vouchers
- E-Signature Waivers
- Payout Reports
- Multi-Gateway Payments
- US-Based Support
Billed monthly · Only for completed, non-canceled trips.
Flexible Booking & Scheduling!
Your calendar needs to be absolutely flexible! Running a charter operation means managing a calendar that changes by the hour – weather cancels a trip, a walk-up shows up at the dock, a sold-out weekend needs a waitlist, and a single boat needs to offer five different trip types without double-booking any of them. The scheduling engine handles all of it from a single calendar and dashboard.
Sold-out trips fill cancellations automatically through the waitlist - no clipboards, no callbacks, no lost revenue while your crew works the phones.
A single boat can offer AM half-day, PM half-day, three-quarter day, full-day, and overnight on the same date - and when one option books and overlaps the others, conflicting slots close automatically.
Open-party headboat ticketing and private charter booking run side by side on the same event. If someone buys out the whole boat, individual tickets close instantly.
The real-time manifest, check-in system, and no-show tracking replace every clipboard and spreadsheet on the dock - including walk-up bookings processed in seconds from the check-in screen.
Timely Customer Communication
Customers who don’t know where to go, when to arrive, or what to bring call your phone, clog your inbox, and show up late to the dock – or worse, they don’t show up at all. Automated, fully editable communications solve this before it starts.
Pre-boarding reminders are sent out automatically at 24 hours and 2 hours before departure - dock location, parking, check-in time, what to bring - so 65 passengers aren't all calling the office the morning of the trip.
Every outgoing message - confirmations, cancellations, reminders, receipts, review requests - is fully editable. Customers read your words, your policies, and your terms, not generic boilerplate from a software company.
Post-trip review requests go to the entire manifest with one click. Happy customers route to Google. Unhappy customers route to a private feedback page - so you intercept bad reviews before they go public!
Terms and conditions are enforced at checkout. No customer completes a booking without agreeing to your cancellation policy, your liability terms, and your refund rules. E-signatures are logged and reportable.
Billing & Payments
Every dollar from every booking goes straight into your bank account through your own gateway - Stripe, Square, etc., no holding period, no intermediary, no revenue sitting in someone else's account.
Processing fees, convenience fees, and taxes are fully configurable. Absorb them, pass them to the customer, or split them - the control is yours, not the platform's!
Refund process with a single click from the admin dashboard. And unlike percentage-based platforms, GoFish.Rocks charges $0 on canceled trips - if you don't get paid, GoFish.Rocks doesn't get paid!
We partnered with the credit card processor with end-of-month billing, a dedicated chargeback division that fights disputes on your behalf at no cost!
Easy Transition & Support
Switching platforms is the thing operators put off the longest – 200 upcoming bookings, 3,000 customer records, six months of deposits sitting in the old system. The thought of moving all of that manually is paralyzing. GoFish.Rocks eliminates that barrier entirely.
The demo is the setup. The GoFish.Rocks team builds your actual account during the call - boats, trip types, pricing, deposit structures, payment gateway - so you leave with a working system, not a slide deck.
Our platform initiates concurrently with your platform. One day, you flip the switch, and everyone and everything is already in the new system - zero downtime, zero customer disruption.
Live support by phone or text. Real people who speak English, same-day and often same-hour response. Not a chatbot, not a ticket queue, not a knowledge base with no phone number.
$0 setup, $0 migration, $0 monthly subscription. GoFish.Rocks only gets paid when you get paid - if zero bookings come through this month, zero dollars are owed!
Booking Software Loaded With Custom Features
Every feature below is included at $1.50 per passenger, per trip. No tiers. No add-ons. No premium features locked behind a higher price point, except for your credit card provider’s fees.
- Events Calendar
- Search – Manifest
- Search – Users
- Search – Bookings
- Search – Events
- Current Events List
- Create Booking
- Cancel Booking
- Move Booking
- Recent Bookings
- Recent Declines
- Single Events
- Recurring Events
- Open Party / Head Boat Events
- Charter Events
- Custom Charter Events
- Standard Chartered Trips
- Custom Charter with Multiple Options
- Passenger Min/Max Limits
- Extra Cost per Passenger
- Additional Trip Costs (Galley, Fuel, etc.)
- Deposit Settings (Flat or Percentage)
- Event Display Images
- Online Cut-Off Time
- Check-In Time Settings
- Customer Self-Service Booking
- Admin Dashboard Booking
- Booking Confirmation Link
- Event Cancellations with Alerts
- Event Notes
- Booking Notes
- Block / Unblock Events
Every excuse has been removed. The easy part is making the decision!
$0 setup. $0 migration. $0 monthly. GoFish.Rocks does the work, covers the cost, and supports your team through the transition.