California Honest Pricing Law for Event-Based Businesses: Stay Compliant This Season.
Understanding Transparent Pricing Requirements
California’s Honest Pricing Law, which went into effect July 1, 2024, requires businesses to display the full price of their services upfront. The federal FTC Junk Fees Rule, effective May 12, 2025, extends similar requirements specifically to live-event ticketing and short-term lodging nationwide. For any business selling tickets — whether it’s a headboat out of Destin, a whale watching tour in Monterey, or a concert venue in Los Angeles — this means your online booking system must show complete pricing from the very first screen.
- All mandatory fees must be shown in the advertised price, not added later at checkout
- The price a customer sees first must be the price they actually pay
- Only government-imposed taxes and reasonable shipping costs can be excluded
- Violations can result in civil penalties up to $51,744 per violation under the FTC Rule, plus lawsuits and injunctive relief under California's Consumer Legal Remedies Act
What This Means for Your Operations
- Your advertised prices must include all booking fees — no exceptions
- Percentage-based fees make this nearly impossible since they scale with your trip prices and ticket tiers
- Your displayed prices will appear higher than competitors still violating the law (until they get sued)
- Class action lawsuits are already being filed — Vivid Seats is facing a proposed class action for drip pricing, and a campsite reservation platform was sued under California's new law for hiding an $8.25 fee behind a "Show More" link
Built-In Compliance With GoFish.Rocks
- Flat-Rate Pricing: The $1.50 per passenger fee is easy to incorporate into any advertised price — for charters, tours, whale watching, party boats, or any ticketed event
- Transparent Checkout: The online booking system clearly displays all fees upfront — no surprises, no drip pricing, no dark patterns
- Compliance Support: Built-in compliance with California SB 478 and the FTC Junk Fees Rule through clear billing and payment processes
- Simple Math: Unlike percentage-based systems, the exact cost per booking is always known before the customer ever clicks "Book Now"
Why No Hidden Fees Software Matters Now
The enforcement wave is just beginning. California’s law has been active since July 2024, and the FTC Rule went into effect May 2025. Businesses across every industry — event ticketing, tour operations, vacation rentals, venue management — are facing class action lawsuits for violations. Operators running charter boats, excursion vessels, or any ticketed experience can’t afford to take chances with systems that add fees at checkout or hide costs until the final step.
- Honest pricing software eliminates the risk of non-compliance across state and federal regulations
- No hidden fees software builds customer trust and repeat bookings
- Advertised prices match actual prices — automatically, on every booking
- You avoid the legal nightmare of percentage-based fee structures that create different totals for different trips