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Support & Migration

$0 setup. $0 migration. 60 days of live phone support. The demo is the setup – you leave with a working system, not a slide deck. GoFish.Rocks staff walks you through creating all your trips during the demo – trip types, payment options, pricing, ticketed vs. charter events – and builds your account so you can click through a real purchase flow and feel “Yes, this works, this is ready to go”.​

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(805) 871-0044

Switching Platforms Is the Thing Operators Put Off the Longest. GoFish.Rocks Eliminates That Barrier Entirely.

200 upcoming bookings, 3,000 customer records, six months of deposits sitting in the old system. The thought of moving all of that manually is paralyzing. GoFish.Rocks eliminates that barrier entirely.

  • The demo is the setup. The GoFish.Rocks team builds your actual account during the call — boats, trip types, pricing, deposit structures, payment gateway — so you leave with a working system, not a slide deck.
  • Existing bookings migrate in the background while you're still running on your old platform. One day you flip the switch, and everyone and everything is already in the new system — zero downtime, zero customer disruption.
  • Approximately 60 days of live support by phone or text. Real people who speak English, same-day and often same-hour response. Not a chatbot, not a ticket queue, not a knowledge base with no phone number.
  • $0 setup, $0 migration, $0 monthly subscription. GoFish.Rocks only gets paid when you get paid — if zero bookings come through this month, zero dollars are owed.

$0

Setup Fee

$0

Migration Fee

60 Days

Live Support

US-Based

Support Team

The Demo Is & the Setup

You leave the demo with a working system. Not a slide deck.

Most software demos are a sales pitch. You watch someone click through a polished walkthrough, you get excited, and then you spend the next three months trying to configure the thing yourself. GoFish.Rocks demos are different – the demo is the setup.

During the demo, GoFish.Rocks builds your account live - your boats, your trip types, your pricing, your payment gateway.

You leave the call with a fully configured, working system - not a trial account with placeholder data.

$0 setup fee - the configuration work is done during the demo at no charge

The demo typically runs 60–90 minutes and covers every feature relevant to your specific operation.

Free Training and Onboarding

Background Migration

YSwitch without stopping. Your operation keeps running.

Switching booking platforms is one of the most disruptive things an operator can do – especially mid-season. GoFish.Rocks handles the migration in the background while your current system keeps running, so you never have a gap in bookings.
  • GoFish.Rocks migrates your historical booking data, customer records, and trip history in the background.
  • Your current booking system stays live during the migration - no downtime, no gap in bookings.
  • $0 migration fee - the data transfer is handled by the GoFish.Rocks team at no charge.
  • Migration timeline is typically 1–2 weeks depending on data volume - your team is kept informed at every step.

60-Day Live Support

A real person. On the phone. For 60 days.

After go-live, most software companies hand you a help center and a ticket queue. GoFish.Rocks gives you 60 days of live phone support – a real person who knows your account, knows your operation, and can solve problems in real time.

60 days of live phone support after go-live - call during business hours and reach someone who knows your account.

US-based support team - no offshore call centers, no language barriers, no ticket queues.

The same person who built your account during the demo is available for follow-up questions and configuration changes.

After 60 days, ongoing support is available via the help center, email, and scheduled calls.

Help Centre and Documentation

Help Center & Documentation

Step-by-step guides for every feature. Always current.

The GoFish.Rocks help center covers every feature in the platform – with step-by-step guides, screenshots, and video walkthroughs. It’s written by the people who built the software, so it’s accurate, current, and specific to how the system actually works.
  • Step-by-step guides for every feature - from setting up your first event to configuring advanced payment settings.
  • Screenshots and video walkthroughs for complex workflows - not just text descriptions.
  • Search-first design - type what you're looking for and get the relevant article in seconds.
  • Updated with every platform release - new features are documented before they go live.

Booking Software Chocked Full of Features

Every feature below is included at $1.50 per passenger, per trip. No tiers. No add-ons. No premium features locked behind a higher price point.

  • Live Demo & Account Setup (Same Call)
  • $0 Setup Fee
  • $0 Migration Fee
  • Background Data Migration
  • 60-Day Live Phone Support
  • US-Based Support Team
  • Dedicated Account Manager (First 60 Days)
  • Help Center & Documentation
  • Step-by-Step Feature Guides
  • Video Walkthroughs
  • Scheduled Follow-Up Calls
  • Platform Release Notes
  • Feature Request Channel

We handle the switch. You handle the trips.

US-based setup team, free migration, and a team that actually picks up the phone. Most operators are live in under a day.
  • Free migration: We move your existing bookings from your old platform at no cost.
  • US-based support: Real people who know the charter and tour industry — no ticket queue.
  • Live in under a day: Most operators are fully operational within 24 hours of signing up.

GoFish.Rocks helps you run your business your way — with no percentage fees. Fair, transparent, and built for operators.

Book a Free Demo

Or call us directly: (805) 871-0044